Jacqueline Ng Lane

Postdoctoral Fellow at Harvard Business School

I am a postdoctoral fellow at Harvard Business School and the Laboratory for Innovation Science at Harvard (LISH). This coming summer, I will be joining Harvard Business School in the Technology and Operations Management (TOM) Unit as an Assistant Professor.

My research builds on the notion that it is typically rare to observe the people and ideas that firms and individuals are exposed to, even though it is generally accepted that exposure to new knowledge, perspectives, and opportunities can lead to more successful and equitable innovation and individual performance outcomes. I leverage field experiments, in addition to text analysis methods and qualitative insights to systematically investigate the underlying processes through which knowledge exposures to new people and ideas shape novel high-impact innovations and individual learning and performance outcomes.

My studies cover a range of different organizations, such as scientific organizations, government agencies, technology companies, and higher education. My findings contribute to our understanding of how firms and institutions can more effectively allocate investments into novel projects through organizational interventions, and also sheds light on the role of mentoring and knowledge sharing on improving individual performance and careers trajectories, particularly among remote workers and online learners.

Please see my research page for more information. You can find my job market paper here.    

I have a PhD in Management Science from Northwestern University, an MBA from Columbia Business School and a BSE in Operations Research and Financial Engineering from Princeton University. Before graduate school, I worked at Morgan Stanley and Microsoft.

Email: jnlane[at]hbs.edu