Jacqueline Ng Lane

Postdoctoral Fellow at Harvard Business School

I am a postdoctoral fellow at Harvard Business School and the Laboratory for Innovation Science at Harvard (LISH).

My research interests lie at the intersection of innovation, knowledge sharing and platforms. More specifically, my research leverages field experiments, in addition to archival data and qualitative insights to examine when knowledge sharing between people from different domains and expertise enables learning, knowledge recombination and innovation.

In my first stream of research, I examine how knowledge sharing among experts and crowds shapes the innovation process, including how novel ideas are evaluated and selected as well as the effectiveness of knowledge production outcomes. In my second stream of research, I design interventions to improve the effectiveness of knowledge sharing and performance outcomes on digital platforms for remote workers and remote learners.

I have a PhD in Management Science from Northwestern University, a MBA from Columbia Business School and a BSE in Operations Research and Financial Engineering from Princeton University. Before graduate school, I worked in sales and trading, equity research, and customer demand forecasting.

Email: jnlane[at]hbs.edu